Customer Service Representative

Company information

Transcom

Location

Gdańsk

Overall score:

0

Organization introduction

Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through our extensive network of contact centers and work-at-home agents. We are 29,000 customer experience specialists at 52 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals.


Job information

Business area

CUSTOMER SERVICE

Profession

Customer Service Representative with German

Location

Olsztyn

Job title

Customer Service Representative


Team / organisation unit description


Tasks and activities

  • In this role, you will provide service excellence to the customers (mostly from Germany and the USA)during the process of ordering the copyrights by phone, email, and chat.

Requirements

Language 1:

German

Level

Advanced


Qualification:

Secondary education in progress


Experience in this profession

not required


Additional requirements (certifications, special knowledge, software etc.)

  • Fluent level of German,
  • High communication skills, customer attitude,
  • Energetic and enthusiastic approach to team work,
  • Ability to learn new products and services,
  • Call center experience will be an advantage.

What we offer

  • Professional trainings
  • The opportunity to use foreign languages and to gain new customer services experience on a daily basis
  • Full time employment contract with competitive salary and medical care plan
  • Stability of employment and possibility to develop your career in our worldwide offices
  • Well-located office with good social conditions
  • Friendly atmosphere in an international team
  • Regular motivational competitions and bonding events

Additional information

Normal

Yes

Fresh graduate

Full-time

No

None

Permanent employee for indefinite time


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