Clifford Thames sits at the heart of the global automotive aftermarket. We create and manage the data needed to repair and maintain vehicles for manufacturers (including Ford, General Motors, Jaguar Land Rover, Hyundai, Renault and the VW group), repairers, leasing and fleet companies and their partners. Our solutions help drive customer satisfaction and profitability.
Clifford Thames started in 1948 before adding a technical writing capability and producing technical documentation and other specialist publications for the automotive industry in the early 1960's. Headquartered in Chelmsford near London in the UK, Clifford Thames now has offices in 7 countries covering Europe, Asia Pacific and North America.
With around 400 employees and over 50 years of experience in the automotive industry, the Clifford Thames Group is well placed to deliver global solutions focused on growing the business of our customers through the creation and management of data content and the deployment of our SaaS industry platforms. We specialise in creating, aggregating and structuring industry data together with the unique capability to translate and cross-refer the data between the formats and business processes used by our various customers.
With an expanding portfolio of web-based platforms, which help deliver efficiency and cost savings throughout the automotive industry, we pride ourselves on notably impacting customer satisfaction and profit. Our people drive our business, we pride ourselves on the rapport our teams have with customers and the growth we’ve seen to date is testament to the dedication of the staff and the relationships we have nurtured.