CERI International Sp. z o.o. was established in 2003 as one of Poland's first outsourcing companies. At present, it is a rapidly expanding Business Process Outsourcing (BPO) centre with substantial experience in effective business process management. Company assists entrepreneurs in optimizing their operating expenses, which allows them to offer better services to the clients. Since March 2012 the sole shareholder of CERI is the second-largest German bank Commerzbank AG.
CERI specializes in handling back office and business support processes. It provides effective solutions and tools which improve the quality of the internal processes of modern enterprises. Company offers comprehensive management of business processes – these may be standalone services or service packages, depending on the individual needs of the customer.
CERI's approach is based on the assumption that a thorough understanding of the business Partners' needs is the most important part of the operations. Change management is one of the main elements of outsourcing, especially in situations where people and technology related processes are transferred to an outside company.